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Facilitate
Measure
Create
Run & localize
Do more with ThinkPair
8 tracks
- AI Literacy
- Cybersecurity
- Banking & Compliance
- EV Safety
Facilitate
Measure
Create
Run & localize
Do more with ThinkPair
8 tracks
Recognise card-present, card-not-present and digital-wallet payment-fraud patterns as they surface at the front line, contain them with the right immediate steps, and handle the customer and the dispute correctly under the 2026 chargeback and authorised-payment rules.
A practical, front-line course on spotting and stopping card and payment fraud — skimming and shimming, card-not-present and one-time-passcode (OTP) interception, refund and friendly-fraud abuse, and digital-wallet provisioning fraud. It is the second course in the Fraud & Scams Track and builds directly on 'Scam & APP-Fraud Defence', extending the same slow-down-and-verify reflex from push-payment scams to the card rails. You leave able to recognise the pattern, take the right containment step, and route the chargeback or liability call correctly.
Meet the moment. Watch an OTP-interception attempt land in real time and get an honest read on how ready you'd be to catch a card-rail fraud at the counter or on the line.
Learn the four families of card and payment fraud and the cross-cutting tells, then lock them in on cards.
Apply the framework with feedback: make the call on a live OTP and a wallet-provisioning alert, sequence the containment steps, and write your words for a disputed transaction.
Prove it. Write the live intervention you'd actually deliver on a card-cloning case, then pass a scored post-test on the four families and the chargeback/liability boundary, and attest you're shift-ready.
Related in this track
Book a demo and we'll run "Card & Payment Fraud at the Front Line" end to end on your people — the AI asks, your people think — or point the Forge at your own material instead (a pre-pilot capability preview).