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Facilitate
Measure
Create
Run & localize
Do more with ThinkPair
8 tracks
- AI Literacy
- Cybersecurity
- Banking & Compliance
- EV Safety
Facilitate
Measure
Create
Run & localize
Do more with ThinkPair
8 tracks
Recognise bribery, improper gifts and hospitality, facilitation payments and conflicts of interest in everyday banking situations, and act on the declare-or-decline reflex before a favour quietly becomes a liability.
Most bribery and conflict failures do not look like a brown envelope under the table — they look like a £400 hospitality invite from a supplier mid-tender, a 'finder's fee' for a referral, or a relationship manager quietly placing a friend's loan. This course is part of the Conduct, Ethics & Consumer Protection Track and builds on Complaints Handling & Root-Cause, moving from fixing a single customer's harm to spotting the conduct risks that corrupt decisions before any customer ever complains. Across four phases — Engage, Share, Practice, Perform — you surface your own exposure, learn the lines the UK Bribery Act 2010 and SM&CR actually draw, work the gray-zone calls with feedback, and finish by declaring a live gift/conflict and putting your name to a personal-conduct attestation.
Surface the gap. Place your own gifts, hospitality and relationship calls against the lines the Bribery Act draws — honestly, before any teaching.
Teach the models. What the Bribery Act actually criminalises, the gift-and-hospitality tests, the anatomy of a conflict, and why facilitation payments have no safe size.
Apply the models with feedback: a hospitality invite mid-tender, a referral 'finder's fee', the steps of declaring a conflicted loan, and rewriting a 'just say no' refusal that keeps the relationship.
Prove it. Reason through a real gift/conflict on the record, pass the gray-zone knowledge gate, then declare a live item and put your name to a personal-conduct attestation.
Book a demo and we'll run "Anti-Bribery, Gifts & Conflicts of Interest: Drawing the Line in the Gray Zone" end to end on your people — the AI asks, your people think — or point the Forge at your own material instead (a pre-pilot capability preview).